Create In-House Building Inspector Position - YES

Ask any resident who's recently done a remodel or construction project, and you're likely to hear that as wonderful as the Town of Corte Madera may be, Planning and Building is the one department where we've consistently struggled to hit our customer service goals.

We're now in the midst of a multi-year process of overhauling the department, introducing both personnel and policy changes to make it easier for residents to get their projects done.

Part of this process has involved re-assessing which services we outsource to third party consultants, and which services to provide in-house. Both have their pros and cons: when used correctly, consultants can lower costs for taxpayers. But when leaned on too heavily, consultants can deliver worse service at a higher price than an in-house position would.